Purpose of the Role

The Debtors Team Leader is responsible for managing the day-to-day debtors and credit control function, ensuring timely collections, accurate debtor records, and effective cash flow management. The role requires hands-on involvement with the debtors book as well as leadership responsibility for coordinating and guiding the debtors function.

Key Responsibilities

Debtors & Credit Control

• Manage and maintain the full debtors book for a small to medium-sized business
• Ensure invoices, credit notes, and allocations are accurate and processed timeously
• Follow up on outstanding and overdue accounts in line with agreed credit terms
• Resolve account queries and disputes efficiently and professionally
• Monitor debtor ageing and take proactive action to reduce overdue balances

Team Leadership & Coordination

• Lead and support a small debtors / credit control team or function
• Allocate work and ensure daily, weekly, and monthly deadlines are met
• Provide guidance, on-the-job coaching, and performance feedback
• Ensure adherence to internal credit control policies and procedures

Reporting & Administration

• Prepare regular debtor ageing reports and summaries for management
• Highlight risks, slow-paying accounts, and potential bad debts
• Assist with month-end close processes relating to debtors
• Maintain accurate records and supporting documentation

Process & Controls

• Ensure sound credit control practices and internal controls are followed
• Identify opportunities to improve debtors processes and efficiencies
• Liaise with internal departments (sales, finance, operations) to support collections

Minimum Requirements

Experience

• 3 to 5 years experience as a Debtors Team Leader, Debtors Manager, or Senior Credit Controller
  OR
• Proven experience managing a full debtors book within a small to medium-sized company
• Hands-on collections experience with measurable results

Qualifications

• Relevant financial or accounting qualification advantageous (not essential)

Skills & Competencies

• Strong understanding of debtors and credit control processes
• Good leadership and people coordination skills
• Excellent communication and negotiation ability
• Strong attention to detail and numerical accuracy
• Ability to work under pressure and manage multiple priorities
• Proficiency in accounting systems and MS Excel

Salary

• Market-related salary in the region of R20,000 – R30,000 per month, depending on experience and skills

Personal Attributes

• Reliable, accountable, and results-driven
• Assertive yet professional approach to collections
• Organised and deadline-focused
• Strong work ethic and problem-solving mindset