COSTING & WARRANTY CLERK – PREMIUM DEALERSHIP

East London

Overview

A premium automotive dealership is seeking a Costing & Warranty Clerk with strong dealership experience to manage costing, warranty claims, and job card administration.

This is a detail-driven role in a fast-paced environment—accuracy and accountability are non-negotiable.

Key Responsibilities

• Process and manage warranty claims in line with OEM standards
• Ensure accurate costing of job cards and workshop activities
• Verify labour, parts, and pricing before finalisation
• Liaise with technicians and service advisors to resolve discrepancies
• Maintain accurate records and ensure compliance with manufacturer requirements
• Monitor and follow up on outstanding warranty submissions

Minimum Requirements

• Proven experience as a Costing & Warranty Clerk within a dealership environment
• Strong understanding of job card costing and warranty processes
• Experience working with OEM systems and procedures
• High level of accuracy and attention to detail
• Ability to work under pressure and meet deadlines

Advantageous

• Experience with premium automotive brands
• Exposure to dealership management systems (e.g. Automate, Kerridge, Evolve, etc.)
• Strong administrative and reconciliation skills

Key Competencies

• Detail-oriented and highly organised
• Strong communication skills
• Ability to work independently and take ownership
• Problem-solving mindset
• Deadline-driven

Important

Only candidates with relevant dealership costing and warranty experience will be considered.
General admin or non-automotive experience will not be suitable.